Always here for you
Lifetime support for the life of your arcade.
Every Phantom Arcade includes lifetime support. Questions, troubleshooting, setup help, or technical issues — we’re here for you long after delivery.
Multiple ways to get help
However you prefer to reach out, we’re here and ready to help.
Remote accessWe can securely access your system, with your permission, to diagnose and fix issues remotely.
Phone callTalk directly with Dennis for real-time help and guidance.
Text supportQuick questions? Text us anytime for fast responses.
Video callNeed a visual walkthrough? We can hop on a video call to troubleshoot together.
Real help. For years to come.
We don’t disappear after delivery. If you ever have a problem with your Phantom Arcade, we’ll help you diagnose the issue and guide you toward a solution — for life.
- Reach out
Contact us by your preferred method.
- We diagnose the issue
We’ll ask a few questions and take a look.
- We support you
We’ll guide you remotely or by call, text, or video to get it resolved.
- Get back to playing
You’re back in the game, and we’re still here if you need us again.
Existing clients only
Current client support request
This form is for current Phantom Arcades clients. If you haven’t purchased a machine yet, please contact us here.
Thank you. Your request is in. Dennis will get back to you using your preferred contact method. If you have photos or a video of the problem, text them to (813) 419-7979.